Customer Safety Guidelines

 

 

The Aqua Dome main objective is to ensure that all visitors have an enjoyable and memorable visit. For this reason customer safety is a priority.

Basic House Rules

1 - All children under 8 years must wear armbands and be supervised in the water by a responsible adult at all times.

2 - A maximum of 2 under 8s per adult permitted.

3 - All child non-swimmers must wear buoyancy aids.  These are available for hire or purchase at reception. Adult who are weak or non-swimmers are also advised to wear buoyancy aids especially if entering deep water areas or the rapids.  Armbands may be hired or purchased at reception.

4 - Due to the depth of the water, there is no diving into the pool.

5 -  Glass bottles, chewing gum, smoking and alcohol are not allowed in the Aqua Dome.

6 - Do not run in the Aqua Dome, take care on wet surfaces.

7 - Please ensure that your valuables are locked in one of the lockers provided at all times.

8 - Currents in the Lazy River and River Rapids come on without warning. If you are a non-swimmer or nervous in the water you are strongly advised to wear a buoyancy aid. The depth of water in these areas is 1.25 metres (approx 4ft).

Pool Layout

When you enter the pool area familiarise yourself with it, paying special attention to the location of the features and depths.  The deepest part of the pool is 1.8 metres.

 

For Those With Young Children

You are advised to be aware of the water jets in the pool which may cause alarm to very young children if they are hit by them.  These are the Water Cannons, the Fountain, the Mushroom and the Geysers.

 

Wild Water Rapids (AROUND CASTLE)

This is suitable for strong swimmers only.  At the discretion of a responsible adult, you may hold a young child who is wearing a buoyancy aid.  You are advised to ride in such a position so that you can see where you are going.

 

Whirlpool Spas

The water in the whirlpool spas is 2C higher that the main pools. Be aware of the steps leading into these pools, be sure to use the handrails provided. Do not jump into the pool from the Spa, entry and exit is strictly via the steps.

 

Slides

These are small slides in the little pools by the beach area.  These are only for children under 12 years and the slides should be used feet first.  Do not climb up the slide area.

 

Slipping Up

Be aware that there is no such thing as a non-slip floor.  Any surface, if wet, will be more slippery than any surface that is dry.  Do not run and take special care when using wet steps.  A handrail is provided - use it.

 

Flume Ride

·      Go on green light after checking TV Monitor

·      Do not wear jewellery or other sharp objects

·      Do not use if you have a heart/back condition or are pregnant

·      Ride as indicated on signage by the flume

·      Clear the aqua catch as soon as possible

.      Customers coming down the flume tower steps should exercise caution and hold the hand rails at all times.

 

Failing Rapids (open in summer only)

Please follow instructions on signage, the catch pool is very turbulent and therefore the ride is suitable for good swimmers only.

 

Wave Machine

The wave machine will commence operation after a siren has sounded.  Non-swimmers are advised to move to shallow water areas.  All swimmers should remain behind the blue marker tiles, when the wave machine is on.

 

Sauna Suite

 

Please Note

Owing to the nature of many modern costume fabrics, the management cannot accept responsibility for damage to costumes from the use of the features of the Aqua Dome.

 

Our aim is for you to have a safe and enjoyable experience at the Aqua Dome.

If this is your first visit and especially if you are supervising children, it is important to read this notice carefully.  If, after reading it, you are still in doubt about anything, ask a member of staff who will be glad to assist you.  You should also view the Aqua Dome Safety Video at Reception as you enter the Aqua Dome.